Privacy Policy – Online Scout Shop BD

Effective Date: 01.01.2025

Welcome to Online Scout Shop BD. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit https://shop.agrapathik.org

You agree to the terms outlined in this Privacy Policy by accessing or using our Website. If you disagree, please do not use our services.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

1.1 Personal Information

When you interact with our Website, we may collect:

Identity Data: Name, email address, phone number.
Order Data: Billing and shipping address, payment details (processed securely through third-party payment providers).
Communication Data: Customer service inquiries and feedback.

1.2 Non-Personal Information

We may collect non-personal data, including:

Device & Usage Data: IP address, browser type, operating system, device type.
Website Interaction Data: Pages viewed, time spent, and other analytics.
Cookies & Tracking Technologies: Used to enhance your experience.

2. How We Use Your Information

We collect your data for the following purposes:

To process and deliver your orders efficiently.
To enhance our Website experience by analyzing user behavior.
To send transactional updates such as order confirmations.
To provide customer support and respond to inquiries.
For security and fraud prevention purposes.
For marketing (if you opt-in), such as promotions and special offers.

3. Legal Basis for Processing Data

We process your data based on:

Your Consent (e.g., subscribing to newsletters).
Contractual Obligations (e.g., fulfilling your order).
Legal Compliance (e.g., tax and regulatory requirements under Bangladesh law).
Legitimate Interests (e.g., improving our services).

4. Data Sharing & Disclosure

We do not sell or rent personal data. However, we may share your information with:

Third-party service providers (e.g., payment processors, shipping companies).
Law Enforcement & Regulatory Bodies, if required by the Bangladesh Digital Security Act 2018 or other applicable laws.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie settings through your browser.

6. Data Security & Retention

We implement strict security measures to protect your data. We retain your data for as long as necessary to fulfill legal and business requirements.

7. Your Rights & Choices (As per Bangladesh Law)

You have the right to:
✅ Access your data.
✅ Request corrections or deletions.
✅ Opt out of marketing communications.
✅ Withdraw consent (where applicable).

To exercise your rights, contact us at shop@agrapathik.com.

8. International Data Transfers

If we transfer your data outside Bangladesh, we ensure it is protected under international data protection regulations.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Effective Date.”

11. Contact Information

📍 Shop Address: Chawkbazar, Chattogram, Bangladesh
📧 Email: shop@agrapathik.com